But getting told by a customer that I'm a credit to the company has just made my week.

I guess this is job satisfaction.

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Also it's been 30 minutes since the telephonist today got in the office and I want to fucking throttle him already. I cannot survive another 6 and a half hours of him sniffing his nose, and you can hear all his snot fly back up into him. And ugh I feel sick and need to beat something. Why are bodily noises so disgusting?

I even told him to blow his nose but he says it hurts cause it's blocked. He's not even ill. He just has a disgustingly runny nose and he doesn't realise that the noise of him sniffing isn't pleasant to me or the customers he talks to on the phone.

I miss Danny.

There goes my happiness from the nice customer in the space of 15 minutes.